Contact Centre
Knowledge Base
Icon in taskbar notification area is missing
If the notification area icon has suddenly disappeared, or if no icon is shown in the notification area after you started NetWorx, you may just need to reset the Windows icon cache.
How to clean up old notification icons in Windows
Windows has a useful ability to automatically hide notification area icons that are not in use, to prevent cluttering the tray area. Windows Explorer adds every icon that has ever been in the notification area to the list, and, over time, this cache list may become very long.
To see this list, right-click on the taskbar, choose Properties, go to Taskbar tab and click the Customize button in the Notification Area section.
To reset the list (please note, this will remove all settings you set for the icons):
- Open regedit.exe through the start menu and find this registry key: HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify
- There you will see two entries: IconStreams and PastIconsStream. Delete both of them. If you wish to be on the safe side, use the export function to make a backup before deleting anything.
- Reboot the computer.
- Now the list in the Customize Notification Icons window should be new and clean, with all settings reset to default.
Alternatively, you can simply download and launch the attached batch file. It will delete the registry entries mentioned above and restart the shell for you.
Attachments:
ResetIconCache.zip
Related articles:
Missing taskbar extension/graph on Windows 11How to close NetWorx before updating or uninstalling it
← Go back